Respect for Human Rights at Ryohin Keikaku

Grievance Mechanism

Employee Hotline

Ryohin Keikaku Group has established the "Ryohin Keikaku Group Hotline" as a whistle-blowing system to prevent serious problems associated with corporate activities, including compliance violations, corruption, human rights issues (including harassment), and any other activities that violate (or may violate) the "Group Compliance Code of Conduct".
This system is available to all employees of RK Group, including its directors, employees (including contract employees, partner employees, and part-time employees), and temporary employees.
Employees may report and consult anonymously. Privacy of those who report or consult with us is protected, and we prohibit any adverse treatment of persons consulting with or reporting to the hotline.

Supplier Hotline

Ryohin Keikaku Group established the "Supplier Hotline" as a contact point for reporting from suppliers. The hotline is a whistleblower line for our suppliers and factories in Japan that conduct business with Ryohin Keikaku Group.

Hotline for Migrant Workers

Ryohin Keikaku has been participating in the Japan Platform for Migrant Workers towards Responsible and Inclusive Society (JP-MIRAI) since May 2022 to resolve various issues faced by migrant workers living in Japan with the technical intern or specified skilled worker status of residence. JP-MIRAI is comprised of various stakeholders including companies, lawyers, and non-governmental organizations, led by the Japan International Cooperation Agency (JICA). In FY2023, we participated in the Consultation and Remedy Pilot Project (JP-MIRAI Assist) started by JP-MIRAI. This project provides consultation services for migrant workers. Currently, the service is available only for Ryohin Keikaku's employees. In the future, we intend to extend the scope to include workers in our supply chain, thereby making use of the service as a means for early detection of labour and human rights issues.