Material Issues and Indicators

Material Issue 1

Provide Socially and Environmentally Responsible Products and Services

• Develop socially and environmentally responsible products

• Respect culture and tradition and create products and services that stand by all people in their everyday lives

• Make sustainable values part of everyday life

Material Issue 2

Address Climate Change and Promote Resource Circulation

• Reduce the use of fossil-based raw materials and fuels

• Promote resource circulation

Material Issue 3

Create Positive Impact in Local Communities

• Promote independent store management and serve as community centers in each region

• Revitalize local experiences and industries through regional resources

Material Issue 4

Ensure Honest and Ethical Business Practices

• Respect human rights and the environment and throughout the supply chain

• Ensure fairness and equity in transactions

• Respect quality, safety, and health

• Maintain trust through risk management and information security

Material Issue 5

Advance a People-Centered Philosophy for the Common Good, Led by Diverse Individuals

• Build an organization where employees and stakeholders can thrive both physically and mentally by embracing the challenge of growth

• Actively promote diversity and cultivate a proactive and autonomous organizational culture

• Realize governance aligned with the People-Centered Philosophy for the Common Good